Procedure for moderating forum posts and website comments

First step: Login!

Comments Management

comment example

To moderate a comment
1) Navigate to the comment you wish to moderate.
2) Click the edit link which is on the bottom right of every comment between the delete and reply links.
3) On the next screen click the "Administration" link which will expand the admin options.
4) Change the "Status" from published to unpublished.
5) Click "Post comment" to save it

*Note: Unpublished comments will appear with a pink background. Comments by the author will have a blue border.

A listing of published and unpublished comments are available in the comment queue. The links to these listings are in the Admin Tools menu.

To delete or publish an unpublished comment, select publish or delete from the update options list, check the comments for updating and click "Update"

For Forum topics...

1) Navigate to the Forum topic
2) Click the "Edit" tab on top
3) Click "Publishing Options" at the bottom, just above the "Preview, Submit, Delete" buttons
4) Deselect the "Published" checkbox
5) Click "Submit"

When unpublishing posts or comments a quick email should be sent to the user. One may use the "Contact form" in the users profile section or send an email directly.

Please note by unpublishing the forum topic or comment, the comment will go into the moderators queue and the topic will be unpublished. It will not be visible to readers, but only to site administrators. This is best practice. It helps us keep a record of the poster and post for review, if it is so required. It is suggested that a comment or post is unpublished by the first moderator and deleted by a second moderator.