Hello Everyone
Missed you.. :)
Need help with the following sentences (those in different color), PLEASE:
That’s all the other is as well, a voice on the phone, someone sitting there and not doing a great job. Must you take it personally? Must you get up in arms?
You don’t have to continue on the phone with a customer service representative, nor do you have to hang up on them. You can get off.
Shoddy service representatives, representing a company or representing themselves, are not the making or undoing of you.