How to respond to reader emails

Here are some examples of correspondence between Gloria and readers. These should be used as guides when responding to readers.

Example 1

bob sent a message using the contact form at
http://www.heavenletters.org/contact.

I'm not too fond, of the way this came through, attitudally speaking.
it didn't do the subject justice * Nor was it insightful, other then
mentioned.....
( The 2nd paragragh is the only one in this case that was really "any
good " ~)

From: Gloria [mailto:gloria@heavenletters.org]
Sent: Sunday, March 02, 2008 5:39 PM To: 'bobinspirit@aol.com'
Subject: RE: [General Enquiry] Comment about the ,A starting place article

Dear One,

Are you new to Heavenletters? Welcome!

A Heavenletter can only strike you as it strikes you! There is no special way you have to regard anything in any Heavenletter. That’s up to you, of course. What can you do but take what speaks to you and leave what does not?

To follow your own heart is one of God’s strong messages in Heavenletters.

You are invited to post your email on the Heavenletter Spiritual Community Forum. You might be interested in reading other comments to the Heavenletter you responded to as well. http://www.heavenletters.org/starting-place.html

I looked high and low for you in the data base and couldn’t find you. Are you subscribed under a different email address by any chance? If you are not subscribed, would you like to?

Just let me know and I will gladly subscribe you, or you can subscribe yourself here:
http://www.heavenletters.org/maillist/index.php
God bless you.
Thank you for writing.

With love,
Gloria

Subscription problems

Dear Mary Ann,

I have updated your subscription and set your account to active and
subscribed. I noticed that your account was previously set as "permanently
bounced. This usually happens when an email service provider rejects
emails that are considered to be spam.

Sometimes Heavenletters may be sent to your bulk mail or spam mail folder.
In some cases the entire Heavenletter is rejected. Our mailinglist
software will mark an email address as "permanently bounced" if
Heavenletters are rejected more than 5 times.

Please see if u can try the following if Heavenletters *don't* arrive from
tomorrow...
- Add www.heavenletters.org to your white list
- add heaven [at] heavenletters [dot] org to your address book and white list
- if unsure how to do the above contact your email service administrator
and tell them you want to receive emails from www.heavenletters.org

Write back if you require any further assistance.

In Love

Santhan Naidoo

Support @ Heavenletters
www.heavenletters.org
Heavenletters - Bringing Earth Closer to Heaven

> would you put me back on the emails thank you mmullins [at] avci [dot] net mary
> ann mullins